STRENGTHS
Ø Overall Six years of work experience in the IT industry.
Ø For the last Three and a half years working with American Express Bank .
Ø Leadership : Leading a team for Shift Management.
Ø Have both kind of knowledge : Software and Hardware/Network.
Ø Change Management, DRP and Organizational Skills.
Ø Strong MIS skill and excellent data analyze ability .
Ø Handle pressure with cool & logical mind and have the decision - making ability.
Ø Good Communication and Interpersonal skills .
PROFESSIONAL QULIFICATION
q Microsoft Certified System Engineer in Windows 2000 .
q Advance Diploma in Software Technology and System Management from NIIT ,
New Delhi in 1998 .
ACADEMIC QUALIFICATION
q Bachelor’s Degree in Science from Calcutta University in 1996
SKILL SET
q Hardware / Networking Skills : Administration, Installation, Maintenance, Troubleshooting & Up-gradation of Client/Servers and LAN/WAN. PC Assembling (Card Level). Skills on VPN, Citrix, SNA, Controller, PU/LU, DHCP, DNS, WINS, TCP/IP, FTP, Telnet, Cisco Switch, Router, IGX, Token Ring & Ethernet, Leased Line, ISDN Line etc.
q Software Skills : NT4/W2K , Unix, MSDOS, FoxPro, Sybase, SQL, Oracle, C++, VC++, MSAccess, MSExcel, MSWord, MS Power Point, Visio, Lotus Notes etc.
ORGANISATIONS WORKED WITH
v PC Solutions Pvt. Ltd. New Delhi .[November 2000 - Till Date]
PSPL is the end-to-end solution provider for Network, Hardware, and Software to the IT sector in India. It is one of the largest System Integrators for companies like Compaq, Sun, IBM, Novell, HP, Microsoft, etc. and the leader in the Facility Management service.
Deputed in American Express Bank Ltd. , as Shift Manager at the DataCenter.
[ AMEX is the first in the Banking sector that started using IT. It has one of the largest Network holding Class B Network Address(172.29.0.0).AMEX Technology is Globally taking care by IBM]
The responsibilities are:
Ø Server Administration : Installation, Maintenance, Administration, System Security, Backup & Restore and Up-gradation of the following Servers(Compaq Proliant series : 3000/5000/6500/ML370/ML530/DL760 ect.) : NT / W2K file server, Lotus Notes, Web/Intranet, Citrix, SNA, Unix, FTP, ATM Integrator, SQL, Oracle Database Server etc.
Ø Network Management : Maintenance and Troubleshooting for Token Ring & Ethernet environment and National & International Network connectivity with leased line in 64 KBPS/2MBPS Modem. Planning for MSAU & BIX panel. Maintenance for SDU, V-SAT, IBM 3745 &1174 Controller (Mainframe Network Access Device), Switch (Cisco 3900,6509), Router (Cisco 7206/ 3620 ), IGX (Cisco 8400), Hub. Installation and Troubleshooting for VPN, AMEX Card/ All India ATMs Network Monitoring. ect.
Ø Desktop Support : Installation, Maintenance, Administration, Troubleshooting, System Security, Up-gradation for over 150 workstations with all kind of Standard Banking Packages like RBI Database Related, EFT, Finness, Image Bases, Kores, Feds, Data Scan, E-Mailing , Internet , Office 2K, CDN ( Mainframe Application ). Installation and Maintenance of HP Dot matrix & Laser Jet printer (4+ series ), Memorex ( Mainframe LU based ) printer , etc.
Ø Daily / Other Activity : Beginning of Day and End of Day for All India ATMs and other Banking Applications. MIS Reporting. Taking care of Change Management. Documentation of Installation Process. Assets Management. Vendors Co-ordination. Business Contingency Planning ( DRP ). Anti-Virus Updating. Bulk Banking Report printing from Lipi Line Printer. Upload/Download of files from the Mainframe Database using NS Elite & XCOM application, ect.
v Dorling Kindersley (India) Pvt.Ltd. New Delhi [January 2000 – October 2000 ]
DK(I)Pvt.Ltd. is the UK based Multinational Publishing House [ A part of Penguin Group ]
Worked as Software Support Executive . The responsibilities :
Ø Updating the Inventory System software.
Ø Processing Stock Transfers and Stock Report for the all branch .
Ø Sorting online Consultant Queries and Orders .
Ø Branch Co-ordination through E-mail and Phone.
Ø Administrating the Windows NT System for the department .
v Pilot Industries Ltd., New Delhi [ April 1999 - December 1999 ]
Pilot Industries Ltd. is the Battery manufacturing company having all India clientele .
Worked as Programmer with the following Project :
Ø Project Developed : Inventory Control
Ø Project Feature : Whenever the quantity on hand goes below the level, an order is placed to the Purchase Department for the reorder quantity.
Ø Project Period : Six Months
Ø S/W Platform : FoxPro 2.5 [ in LAN ]
Ø Team Size : Three
Ø Role : Coding
v 5th National Games , Manipur [ February 1999 ]
Worked as EDP Executive and catered to the following :
Ø Assembling and Maintaining the Hardware and LAN/WAN configuration .
Ø Installing the Software .
Ø Handling the National Games’ application software including Participant details , Games results and Medal tally .
v Ganitext India Ltd., Delhi [ March 1998 - January 1999 ]
GTIL is the all India supplier of Chemicals and Jute items .
Worked as MIS Officer with the following job profile :
Ø Different types of Report Generating from different packages.
Ø Graphics Presentation of various reports .
Ø Vast using of MSOffice 97.
PERSONAL PARTICULAR
Father’s Name : Late Sudhir Kumar Pathak
Date of Birth : 05th December 1975
Marital Status : Single
Interest & Activity : Music , Reading , Sports , Web Surfing
Language Known : English , Hindi , Bengali